Jumia is a leading e-commerce platform in Africa, offering a wide range of products from local and international sellers. With its extensive network of warehouses and delivery partners, Jumia has made it easy for customers to shop online and have their items delivered right to their doorstep.
In this comprehensive guide, we will walk you through the process of using Jumia for delivery, from creating an account to tracking your order. We will also provide you with tips on how to save money on your Jumia purchases.
Creating an Account
To start using Jumia, you will need to create an account. You can do this by clicking on the “Sign Up” button in the top right corner of the Jumia website. Enter your email address, password, and other required information, and then click on the “Sign Up” button.
Once you have created an account, you can log in and start shopping.
Browsing and Adding Items to Your Cart
You can browse Jumia by category, brand, or price. You can also use the search bar to find specific items.
When you find an item that you want to purchase, click on it to view its product page. On the product page, you can read the product description, see customer reviews, and view product images. You can also select the quantity of the item that you want to purchase.
Once you have selected the quantity, click on the “Add to Cart” button. The item will be added to your shopping cart.
Checking Out and Selecting Delivery Options
Once you have added all of the items that you want to purchase to your cart, click on the “Cart” button in the top right corner of the Jumia website. You will then be taken to your cart page, where you can review your items and make any changes.
To checkout, click on the “Proceed to Checkout” button. You will then be asked to enter your delivery address and select a delivery method. Jumia offers a variety of delivery methods, including standard delivery, express delivery, and pickup from a Jumia Express center.
Once you have selected a delivery method, you will be asked to enter your payment information. Jumia accepts a variety of payment methods, including cash on delivery, debit cards, credit cards, and mobile money.
Tracking Your Order
Once you have placed your order, you can track its progress by clicking on the “My Orders” tab in your Jumia account. You will be able to see the status of your order and the estimated delivery date.
Tips for Saving Money on Jumia
Here are a few tips for saving money on your Jumia purchases:
- Shop during Jumia sales. Jumia has regular sales and promotions throughout the year. Be sure to check the Jumia website and app for the latest deals.
- Use Jumia vouchers. Jumia vouchers are codes that you can enter at checkout to get a discount on your purchase. You can find Jumia vouchers on the Jumia website, as well as on third-party websites.
- Take advantage of Jumia Cashback. Jumia Cashback is a program that allows you to earn cashback on your Jumia purchases. You can then use your cashback to save money on future purchases.
Jumia is a convenient and affordable way to shop for products online in Africa. With its wide selection of products, fast delivery, and easy-to-use website, Jumia is a great option for online shoppers.
What is Jumia Express?
Jumia Express is a delivery service that allows you to receive your Jumia orders faster. Jumia Express orders are typically delivered within 24 hours.
Does Jumia offer international delivery?
Yes, Jumia offers international delivery to select countries. You can find out more about Jumia’s international delivery options on the Jumia website.
What is Jumia’s return policy?
Jumia has a 7-day return policy. You can return any item that you have purchased for a full refund, provided that the item is in its original condition and packaging.