Jumia is a leading e-commerce platform in Africa, with a presence in over 11 countries. It offers a wide range of products, including electronics, fashion, home and garden, and more. Jumia offers different shipping options, including Jumia Express, Jumia Standard Shipping, and Jumia Global.
Jumia Express is the fastest shipping option, with delivery within 24 hours in major cities. Jumia Standard Shipping typically takes 5-6 business days, while Jumia Global takes 16-17 business days.
Jumia Express is a fulfillment service offered by Jumia to sellers. It allows sellers to store their products in Jumia’s warehouses so that they can be picked, packed, and shipped to customers quickly.
Jumia Express is available in major cities in Nigeria, including Lagos, Abuja, Port Harcourt, Ibadan, and Kano. To be eligible for Jumia Express, products must be:
- Sold by a Jumia Express seller
- Available in stock in a Jumia Express warehouse
- Under 30 kilograms in weight
- Under 150 centimeters in length, width, or height
Jumia Standard Shipping
Jumia Standard Shipping is the default shipping option for all orders on Jumia. It is typically slower than Jumia Express, but it is available for a wider range of products and locations.
Jumia Standard Shipping is typically delivered within 5-6 business days, but it can take longer in remote areas.
Jumia Global allows customers to order products from international sellers. This is a good option for products that are not available in Nigeria or that are cheaper to buy from abroad.
Jumia Global orders typically take 16-17 business days to arrive, but it can take longer depending on the country of origin and the shipping method selected.
Factors that Affect Delivery Time
The following factors can affect the delivery time of your Jumia order:
- Shipping option: Jumia Express is the fastest shipping option, followed by Jumia Standard Shipping and Jumia Global.
- Location: Delivery times are typically faster in major cities than in remote areas.
- Product availability: If the product you ordered is not in stock in a Jumia warehouse, it may take longer to deliver.
- Order volume: During peak periods, such as holidays and sales, delivery times may be longer.
How to Track Your Order
Once you have placed an order on Jumia, you can track its status by logging into your account and clicking on “My Orders.” Your order status will be updated as it moves through the fulfillment and delivery process.
Jumia offers different shipping options to meet the needs of its customers. Jumia Express is the fastest shipping option, with delivery within 24 hours in major cities. Jumia Standard Shipping typically takes 5-6 business days, while Jumia Global takes 16-17 business days.
How much does Jumia delivery cost?
The cost of Jumia delivery depends on the shipping option you choose and the weight and dimensions of your order. Jumia Express delivery is typically more expensive than Jumia Standard Shipping.
Can I schedule a delivery time?
Unfortunately, Jumia does not allow customers to schedule a delivery time. Deliveries are typically made during business hours, but Jumia may be able to accommodate special requests on a case-by-case basis.
What happens if my order is not delivered on time?
If your order is not delivered on time, you can contact Jumia customer service to inquire about the status of your order. You may also be eligible for a refund or a replacement order.