How Do I Pay On Jumia?

How do I pay on Jumia?

Jumia, the largest online marketplace in Africa, offers a wide range of products, including electronics, fashion, home appliances, and groceries. Shopping on Jumia is convenient, but what about payment options? Do you know how to pay for your orders on Jumia? Don’t worry if you don’t know the process. This article will guide you through the payment options available on Jumia and the steps you need to follow to make hassle-free transactions.

How do I pay on Jumia?

Jumia offers several payment options to choose from. Here are the available payment methods on Jumia:

  1. Pay on Delivery
  2. Debit/Credit Cards
  3. JumiaPay
  4. Mobile Money
  5. Bank Transfer

Let’s discuss each payment method in detail.

Pay on Delivery

Pay on Delivery is a popular payment option in Africa. With this payment method, you can pay for your order when it’s delivered to your doorstep. Pay on Delivery is available for orders less than or equal to ₦200,000. However, Pay on Delivery comes with additional charges, and it’s not available in some locations. If you want to use Pay on Delivery, make sure it’s available in your area before placing your order.

Debit/Credit Cards

Jumia accepts Visa, Mastercard, and Verve cards. To pay with your card, select “Pay with Debit/Credit card” at the checkout page. Enter your card details, including the card number, expiry date, and CVV code. Make sure you have sufficient funds in your account to complete the transaction. Jumia uses secure encryption technology to protect your card information, so you don’t have to worry about your information getting stolen.


JumiaPay is a safe and convenient payment option that allows you to store your card details and pay with a single click. To use JumiaPay, select the “JumiaPay” option at checkout. You can link your Visa or Mastercard to your JumiaPay account or top up your JumiaPay account using bank transfer or mobile money. JumiaPay offers several benefits, including cashback on purchases and discounts on selected products.

Mobile Money

Mobile money is a popular payment method in Africa, and Jumia accepts payments via mobile money. To pay with mobile money, select the “Mobile Money” option at checkout. Enter your mobile money account details and follow the instructions to complete the transaction. Jumia supports mobile money from various providers, including MTN, Airtel, and Tigo.

Bank Transfer

Jumia also accepts bank transfers as a payment option. To pay with bank transfer, select the “Bank Transfer” option at checkout. Follow the instructions to complete the transaction. It’s important to note that bank transfer payments may take longer to process than other payment methods, and you need to provide proof of payment to Jumia before your order can be processed.

Tips for Making Hassle-Free Payments on Jumia

Here are some tips to ensure that you make hassle-free payments on Jumia:

  • Check the availability of Pay on Delivery in your location before placing an order.
  • Ensure that you have sufficient funds in your account before making a payment.
  • Double-check your card details before submitting your payment.
  • Use JumiaPay for a hassle-free and convenient payment
  • Ensure that you have a stable internet connection before making a payment to avoid payment errors.
  • Keep your payment information safe by not sharing your login details or card information with anyone.

Frequently Asked Questions (FAQs)

How do I know if Pay on Delivery is available in my area?

You can check the availability of Pay on Delivery by entering your location details at the checkout page. If Pay on Delivery is available in your area, it will be displayed as a payment option.

Can I use multiple payment methods for a single order on Jumia?

No, Jumia allows only one payment method per order. You need to choose one payment option and complete the transaction before placing another order.

What should I do if my payment fails on Jumia?

If your payment fails on Jumia, don’t worry. You can retry the payment or try a different payment method. If the problem persists, contact Jumia customer service for assistance.

Is it safe to use my card on Jumia?

Yes, Jumia uses secure encryption technology to protect your card information. Your card details are never shared with third parties, and Jumia ensures that your information is safe and secure.


Making payments on Jumia is easy and convenient, thanks to the multiple payment options available. Whether you prefer to pay with your card, use mobile money, or pay on delivery, Jumia has got you covered. Follow the tips mentioned in this article to make hassle-free payments on Jumia and avoid payment errors. If you have any questions or concerns, contact Jumia customer service for assistance. Happy shopping on Jumia!

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